You may return/exchange an item within 7 days of receiving your item for a store credit only. Before returning your item you must contact us first with your order number from www.duskgoodsandgifts.com
Please contact us at email@example.com with a detailed description of what you want to return or exchange plus your order number and we will get back to you within 24 hours. Please do not send your package back without confirmation from Dusk Goods & Gifts. Please include Confirmation Order Email or Packing slip in return package.
Tracking services and insurance suggested for all return packages. We also suggest saving shipping receipts for your records. Dusk Goods & Gifts is not responsible for lost/damaged return shipments.
Please allow 10 to 14 business days for us to receive and process your return or exchange.
All sale items are FINAL SALE.
All vintage items are FINAL SALE.
All custom handmade items are FINAL SALE.
You may exchange an item within 7 days of receiving. Please contact us at firstname.lastname@example.org and we will issue a store credit once the item is received back at Dusk Goods & Gifts. You may place a new order for the item/size you would like. We can not guarantee the item will be in stock when placing a re-order. Include your order number and exchange item in your email as well as in your return package. Before exchanging your item you must contact us first with your order number from www.duskgoodsandgifts.com.
Specify the exchange item in your email and send to email@example.com and also include this information in your return package.
Please allow 3-5 days for your package to ship.
We ship via USPS. If your package is lost, please email firstname.lastname@example.org and we will try our best to help.
Not responsible for packages once package tracking shows delivered.Not responsible for incorrect address provided at time of purchase. You are responsible for providing accurate shipping information.
Order outside of the US
Currently shipping to US & Canada only. Please inquire via the contact us form for any other shipping destination.
All Sales Final outside the United States. We are not responsible for custom fees, it is illegal to mark an item as a gift. Buyer is responsible for paying custom fees inside your own country. If an item is sent back to us because a customer failed to pick up their package and pay fees, we are not responsible for shipping your item out again